CULTURE

When does it makes sense to say no to new business?

When does it makes sense to say no to new business?

To say no to new business sounds slightly crazy. Especially when it promises to be highly profitable. Growth, new prospects, risky but lucrative choices, all tend to be fatally attractive.   Small or new companies find it almost impossible to turn down new business, such as a prospective client. Or to […]

When culture and values fail—what next?

When culture and values fail—what next?

The fall of John Stumpf, long serving CEO of Wells Fargo makes good headlines.   Some 5,000 or so employees fired for abusing the trust of the banks’ customers sounds even better.  It seems to show  a management on the war path. Is this the top team riding to the rescue […]