More Rich Pickings From The Blog

Leaders and the nightmare of product recalls

Leaders and the nightmare of product recalls

In Charley and the Chocolate Factory, a few lucky customers discover in a candy bar a golden ticket for a guided tour of Wonkas’ magic manufacturing facilities. In contrast, recently a single luckless German buyer found a piece of plastic in his Mars product. Cue not for a factory tour, […]

Charisma Work Out # 10: Body talk and personal impact

Charisma Work Out # 10: Body talk and personal impact

“You would expect a different tone, a different body language from them,”Hans Hirt, Director at Investor Hermes Investment Management, on how VW is handling its scandal. (FT 11th December 2015) How you carry yourself physically can have a big impact on how convincing or authoritative you seem to others. For […]

Charisma Work Out # 9: Smile Slower

Charisma Work Out # 9: Smile Slower

Anyone wanting to promote an ethical organisation needs to grow their personal impact so as to exercise increased influence in this area. One route to this is developing a natural tendency to smile. “The best smile is the felt smile,” Paul Ekman, professor of psychology at the University of California […]