The failure of BA’s chief executive Alex Cruz to avoid toxic tone from the top will resonate for months, perhaps years. True the airline’s share price has not died a death. Toxic tone from the top can take months, even years to undermine a brand. No amount of high tech […]
Tone at the top
Are you or your leaders suffering from Imposter Syndrome?
Failing to talk openly about “ethics” at work can be down to many reasons. From disinterest to being over busy, from being self-absorbed to not realising its importance. Of the many possible causes, there’s one that seldom gets an airing: Imposter Syndrome. This arises when even successful leaders have chronic […]
Tone at the top: a handy guide for non-executive directors [PART 2]
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What non-executive directors should know about tone [PART 1]
What is tone at the top and what does it mean for the role of non-executive directors? A survey by one leading consultancy has shown: “A resounding agreement from our respondents that Tone at the Top is vital in developing and maintaining the ethical integrity of the business. Without it […]