Reviews in depth why so many corporate apologies fail to land, and suggests ways to make the apology succeed.
Reuters the news agency recently called it: “the hottest acronym in asset management.” It was referring to the three letters “ESG” that once triggered a frown on many an executive forehead. Puzzled many asked: “what do these letters mean; why are they so important? ” ESG indeed used to be territory […]
Leaders sometimes speak up. Ethical business leaders most definitely speak up, though not enough do. A sure way to fail as a leader in today’s demanding corporate environment is to keep quiet when you should be doing the opposite. Speak up about what though? How far should progressive business leaders […]
Does reputation really matter? Is this a will o’ the wisp? Quite simply, is reputation so intangible as to be irrelevant? These are no idle questions, as we watch the shredding of the reputations of such diverse organisations as the Bank of England, the BBC, most banks, the Catholic Church, […]