Speaking up: after 32 years, reality finally caught up with Ray Kelvin. Staff put the controversial, long-serving CEO on the spot over “forced hugging.” Some 2,500 staff dared to speak up, signing a petition protesting the CEO’s intrusive actions. After three decades in power the serial hugger reluctantly stepped down […]
It has cost $15 million dollars and with nothing to show for it. Except serious reputation damage. Barclays’ CEO Jes Staley tried discovering the identity of a whistle blower. He ran slap into laws designed to protect people who speak up about unethical practices in business. The resulting $15 million […]
Recently, PayPal killed the accounts of anyone pushing racist views. “You have to have the courage to make those decisions” PayPal CEO Dan Schulman.” The action shows how ethical leaders can take relevant actions to promote social responsibility by their companies and key stakeholders. Echoing these concerns about social responsibility, […]
EMPATHY: “If I’d only known how being nice to customers was going to work so well, I’d have started many years ago.” Michael O’Leary CEO of Ryanair, 2016 Sadly, his new awareness didn’t lead to sensitive handling of the chaos a year later caused by his airline’s last minute cancellations. […]
Revelations about the PR firm Bell Pottinger, again raise the issue of what exactly is an ethical business leader? Reports suggest this firm earned £100,000 a month in fees, running a secret campaign to stir up racial tension on behalf of its billionaire clients. Now the firm’s own future is […]
Culture tips: The ultimate company money makers. True, it’s never been a short cut to an instant fortune. If you’re after that, launch a new security app that’s to die for. Meanwhile, most businesses just want to do well. They don’t expect to conquer the world, simply to succeed on […]
The failure of BA’s chief executive Alex Cruz to avoid toxic tone from the top will resonate for months, perhaps years. True the airline’s share price has not died a death. Toxic tone from the top can take months, even years to undermine a brand. No amount of high tech […]
Don’t blame it on the sunshine, the moonlight, or on good times. Instead, the late Michael Jackson urged: “blame it on the boogie”. When it comes to unethical behavior at work the song should go “Don’t blame it on the employee, blame it on job insecurity.” Growing evidence suggests job […]
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