“Why should the citizens of this world keep companies around whose sole purpose is the enrichment of a few people?” Paul Polman, the highly successful and far-sighted departing CEO of Unilever. “Society demands that companies “serve a social purpose” Larry Fink, CEO BlackRock, world largest asset manager “In the eyes […]
Artificial intelligence (AI) is already here. At least in a most basic form. Jobs previously doable only by people can now be automated and the trend keeps accelerating. What passes as thinking machines are replacing human tasks and jobs. They are altering the skills organisations want from their people. […]
EMPATHY: “If I’d only known how being nice to customers was going to work so well, I’d have started many years ago.” Michael O’Leary CEO of Ryanair, 2016 Sadly, his new awareness didn’t lead to sensitive handling of the chaos a year later caused by his airline’s last minute cancellations. […]
What made Body Shop special was a long-term company focus on a social commitment in business Its charismatic founder Anita Roddick wanted to make a difference to how animals were treated. That is, not used for testing cosmetics. The firm’s reluctant owner L’Oréal got tired of poor sales, and has […]
Don’t blame it on the sunshine, the moonlight, or on good times. Instead, the late Michael Jackson urged: “blame it on the boogie”. When it comes to unethical behavior at work the song should go “Don’t blame it on the employee, blame it on job insecurity.” Growing evidence suggests job […]
How effective is the present investment in growing new leaders? US companies alone spend almost $14 billion annually on various forms of leadership development. In the UK only 7 percent of senior managers polled by a UK business school thought their companies developed global leaders effectively. Trust in leaders in […]
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