Reviews in depth why so many corporate apologies fail to land, and suggests ways to make the apology succeed.
A sword of Damocles hangs over the checkers of company accounts. The once comfortable world of auditing lies in disarray. The four largest UK Auditing firms face constant and widespread distrust. There’s concern about the quality of their checking and reporting standards. Nor are the numerous smaller audit firms immune […]
It has cost $15 million dollars and with nothing to show for it. Except serious reputation damage. Barclays’ CEO Jes Staley tried discovering the identity of a whistle blower. He ran slap into laws designed to protect people who speak up about unethical practices in business. The resulting $15 million […]
“We want to stay a family business. We want to be able to think long term. We want to be able to concentrate on the values—the ethical and moral values, of course that we have…” Sir James Dyson, in Boldness in Business, FT.Com March 2018 Ethical business leaders develop […]
Artificial intelligence (AI) is already here. At least in a most basic form. Jobs previously doable only by people can now be automated and the trend keeps accelerating. What passes as thinking machines are replacing human tasks and jobs. They are altering the skills organisations want from their people. […]
Revelations about the PR firm Bell Pottinger, again raise the issue of what exactly is an ethical business leader? Reports suggest this firm earned £100,000 a month in fees, running a secret campaign to stir up racial tension on behalf of its billionaire clients. Now the firm’s own future is […]
Culture tips: The ultimate company money makers. True, it’s never been a short cut to an instant fortune. If you’re after that, launch a new security app that’s to die for. Meanwhile, most businesses just want to do well. They don’t expect to conquer the world, simply to succeed on […]
In 2007 Vineet Nayar became head of the Indian IT services giant HCL. With over 160,000 employees around the world, he feared they’d see him as out of touch. He worried they’d place him on some kind of pedestal. So the new CEO set up around 25 town hall meetings. each […]