“The most valuable asset in the capitalist economy is not cash, stock or buildings, but trust.” Economist Intelligence Unit, Risk of Risks What would a serious blow to your company’s reputation cost? This was once a rather academic query–most organisations could afford to consign it to the back burner. Today […]
Tag: Serco
Reputation: perception or reality, does it really matter?
Does reputation really matter? Is this a will o’ the wisp? Quite simply, is reputation so intangible as to be irrelevant? These are no idle questions, as we watch the shredding of the reputations of such diverse organisations as the Bank of England, the BBC, most banks, the Catholic Church, […]
ANALYSIS: Performance Management for an Ethical Culture
With additional comments by compliance expert Richard Bistrong Checking up on employees to see they’re doing their job well is in disarray. Most managers hate doing annual performance reviews. Many completely fail to do it properly or at all. Those on the receiving end of appraisals–to give performance management yet another […]