VW was bad enough. Now, value destroying behaviour at Boots the chemist hits the headlines. It’s accused of “ripping off the NHS” and putting pressure on staff to collude with this. The questions this accusation raises apply to any other company that wants to be around in the longer term: Transparency: What […]
Around the globe, thousands of compliance staff wrestle daily with the challenge of monitoring, and hopefully shaping employee behaviour. Citi Bank alone claims to have 30,000. Yet there’s an obvious Achilles heel undermining all their efforts—-lack of employee trust. In virtually all ethical scandals, apart from undermining trust at the […]
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