Tag: trust

When executives become Malware

“I see this as the most damaging event for our brand in the company’s 140-year history…I don’t think these problems can be overcome overnight.” The picture of Toshiba’s CEO making a ritual deep bow of contrition while cameras whirred and flashed has gone round the world. Hisao Tinaka resigned most […]

What is ethical leadership and does it matter?

Let’s talk about noodles! Food giant Nestle in India, is currently battling to preserve its instant noodles brand Maggi. This is a long-standing favourite of millions of consumers. Surprising evidence the noodles contained unsafe levels of lead and traces of monosodium glutamate (MSG) has proved a direct challenge to the […]

Why reputational risk keeps grabbing the limelight

“The most valuable asset in the capitalist economy is not cash, stock or buildings, but trust.” Economist Intelligence Unit, Risk of Risks What would a serious blow to your company’s reputation cost? This was once a rather academic query–most organisations could afford to consign it to the back burner. Today […]