The failure of BA’s chief executive Alex Cruz to avoid toxic tone from the top will resonate for months, perhaps years. True the airline’s share price has not died a death. Toxic tone from the top can take months, even years to undermine a brand. No amount of high tech […]
Tag: Worldcom
Is ethics in business situation specific, and if so what are the implications?
“Everybody’s ethics are different”, claimed Richard Desmond, owner of the Daily Express. He was being put on the spot to say what ethics meant to him. His much derided response landed badly. Particularly at the national enquiry examining the ethics, or lack of them in the media and especially at […]
Should ethics really be taught in schools?
“We’re here to make money” That remains the over-arching driving force behind most businesses, and in some ways it’s right. A commercial business making no profit is either going broke, or is some kind of welfare case. But while making a profit is important, this can never be the sole […]
Can ethics and sales ever be reconciled?
By Catherine Bernales and Antonia Di Lorenzo There’s a great cartoon in which a sales manager tells one of his team: “A dynamic sales idea Lou. I’m just sorry I have to notify the police.” At the recent Ethics and Governance conference by Ethisphere, in London, an attendee challenged the […]
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